FAQ
Account and Subscription

Why is Keeps a subscription service?

Written by
George Washington
Last updated on
April 12, 2023

We’re big fans of results, and the research shows that the products we offer must be used continuously to see results. This is why we are a subscription-based company.

Rather than putting the burden on you to remember to order it every single month, we wanted to make your life easier by processing and shipping your refills quarterly so that you never run out.

If you’re a current customer, you can adjust your subscription or refill date at any time in your account or you can call or text as at 833-745-3377 from 10am ET to 6pm ET, chat us by clicking "Support" in the bottom right corner of Keeps.com, or email us at help@keeps.com.

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Still have questions?

Our customer support hours are:
Monday - Sunday
Text and email
Monday - Sunday
10am-6pm EST
Monday - Sunday
Text and email
Monday - Sunday
10am-6pm EST
Please text or call us at (833) 745-3377, chat with us, or email us at help@keeps.com
Para soporte en español, envíenos un mensaje de texto a (833) 745-3377 o envíenos un correo electrónico a help@keeps.com.